booking information for my permanent makeup services
You can book treatments online, but for permanent makeup, I recommend a face-to-face or phone consultation first to ensure the best technique for you. If booking online, please also schedule a patch test at least 48 hours before your treatment.
what you need to know
Booking & Cancellation Policy
pre-booking information
Treatments can be booked online but for permanent make up I would recommend contacting me for either a face-to-face or telephone consultation so that we can discuss your requirements and I can recommend the best technique for you. Please ensure when booking online you also book in the relevant patch test to be completed at least 48 hours before your treatment.
Before booking an appointment please ensure you have downloaded and read ‘Risks, Hazards, Complications, What’s Normal and Pre-Procedure Advice’ PDF below.
A 50% NON REFUNDABLE fee is required for all appointments or a flat fee of £50 for permanent make up procedures (deposits can be transferred to another appointment if 48 hours notice of cancellation is given but will not be refunded)
48 hours notice is required for any cancellations or changes to your booking, if you no show or give less than 48 hours notice then your deposit will be retained as a cancellation charge and full payment will be required upfront for any future appointments. (There will be no exceptions made for this for illness or covid)
Before Your appointment
On arrival please text me to let me know you’ve arrived, wait in your car and I will let you know when I’m ready for you to enter the studio as I do not have a waiting area.
Consultation forms will need to be completed via email before you attend your appointment
If a mobile number and email address have been provided you will receive a reminder text & email 48 & 24 hours before your appointment
Please text, DM or email to make any changes to your booking, alternatively you can do this via my booking app using the button below.
Please come alone to your appointments – no babies or children (carers are permitted if required)
Arrive for your appointment on time, not early or late. I operate a 1 in 1 out policy – no waiting area is available due to me working from home




Steph Stepney2025-02-12Trustindex verifies that the original source of the review is Google. Carly is a true pro. Fantastic experience from start to finish and I was able to put my trust in her expertise and skills for great results. Would highly recommend to anyone thinking of PMU. Charlotte Richardson2024-11-28Trustindex verifies that the original source of the review is Google. I had a fantastic experience from start to finish with Carly. I had combination brows done. I was always very self conscious of my brows from over plucking them when I was younger! I did some research into PMU and came across Carly. I was also recommended to her by a couple of people I know. I went along for an initial consultation and I knew straight away I was in good hands. Carly is so professional and knowledgeable about what she does. She explained what she could do to help and I felt under no pressure at all to go ahead. As I was a little apprehensive I decided to have henna brows done first so I could get a better idea of what the brows could look like if I had them done permanently. I was really happy with the result and decided to go ahead with combination brows. Carly explained everything from what I needed to do pre procedure and also the after care. She provides everything you need to make it really straightforward. On the day of the procedure Carly made sure at all times I was comfortable and happy with what she was going to do. She is so skilled in what she does , mapping the brows and making sure they are just right for your face. I was over the moon with the initial results and then returned 6 weeks later to have the final part of the procedure done. Again Carly did a fantastic job and I was really happy with my brows! I’ve recently been back for my after care appointment and I have no regrets about having them done, I just wish I had them done sooner ! It’s one less thing to worry about having to sort in a morning ! I highly recommend Carly. Thank you Charlotte Sharon Gerrard2024-10-17Trustindex verifies that the original source of the review is Google. I am so happy that I chose Carly to do my eyebrows they are absolutely perfect . She is a perfectionist and makes you feel so welcome I would not hesitate to recommend Carly . I have gone from no eyebrows to beautiful eyebrows I am so lucky thankyou so much Carly Mel Gibbons2024-07-25Trustindex verifies that the original source of the review is Google. Today was my Eyebrow permanent makeup top up visit with Carly. From my first enquiry about the procedure, Carly has been helpful, friendly and provided thorough information about the procedure and what to expect. I would highly recommend Carly. Rachael S2024-04-27Trustindex verifies that the original source of the review is Google. I've just had my second treatment with Carly and have left feeling giddy and brand new. Carly is so friendly and warm, she listens intently and obviously uses her years of experience to get exactly the results I hoped for. She is magic and I'd recommend her to anyone without hesitation. Thank you Carly. lynette Widdowson2024-02-17Trustindex verifies that the original source of the review is Google. Carly is amazing! I have been going to her for eyebrow tinting and shaping and they've never looked better. I never feel rushed and she always pays attention to all the small details. She truly is the eyebrow specialist! Emma Robertson2024-02-16Trustindex verifies that the original source of the review is Google. Carly is absolutely amazing and talented in what she does, having had both my lips and eyebrows done with her I wouldn't go elsewhere. It's the best investment you can make in yourself and carly is the person to go to. She's very professional and makes you feel at ease. I have had so many comments on my brows. People cannot believe they are tattooed as they look so natural. Definitely recommend 👌 💓 5 stars from me. Laura Palmer2024-02-16Trustindex verifies that the original source of the review is Google. I would highly recommend Carly for all your permanent makeup needs. She is extremely professional, a perfectionist and truly passionate. She created the perfect combination brows for my wedding after years of applying makeup to very faint brows, I felt amazing and she’s saved me money and precious time on make up routines especially now I have a little one. She’s also since topped them up and done two LVL treatments on my lashes which last so well and look great. True artist and I always look forward to my next treatment. Agnieszka Podgorska2024-02-16Trustindex verifies that the original source of the review is Google. I’ve been going back to Carly for years now! Regularly topping up my brown and 2 years ago I have added lip blush to the list! I love them! Carly is fantastic person as well as PMU artist! Very professional and her work is always perfect! 100% recommend and I would not trust anyone else with my face 😍 Laura Louise2024-02-14Trustindex verifies that the original source of the review is Google. Had Lvl lashes and my brows tinted and waxed. They look fab and Carly provided an excellent service as always 😀
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